Privacy Notice

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LAST UPDATED: September 7 2021

This Privacy Notice (“Notice”) describes the privacy practices of Discovery Communications, LLC and/or its subsidiary and affiliated entities (“Discovery,” “we” or “us”) with regard to Services where this Notice is posted.  You can find out more information about Discovery, including our subsidiaries and affiliates, here .

This Notice explains how we collect, use, and share information about users who interact with our websites, applications, our content on connected televisions, or other interactive services that link to or reference this Privacy Notice (“Services”).  This Notice does not apply to our collection of information from other features, services, or sources (unless specifically stated), or to third parties that provide information to Discovery.

By accessing and using the Services, you agree to our collection and use of your information in the manner described in this Notice.  If you disagree with the terms of this Notice, you should not use the Services. This Notice explains:

1. GEOGRAPHIC SCOPE OF THE NOTICE
2. TYPES OF INFORMATION WE COLLECT FROM OR ABOUT YOU
3. HOW WE USE THE INFORMATION WE COLLECT
4. WHEN WE SHARE INFORMATION
5. CHOICES YOU HAVE REGARDING THE COLLECTION, USE, AND SHARING OF INFORMATION
6. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
7. HOW WE PROTECT CHILDREN’S INFORMATION
8. HOW WE MAINTAIN AND SECURE THE INFORMATION WE COLLECT
9. THIRD-PARTY SITES, SERVICES, AND FEATURES
10. YOUR PRIVACY RIGHTS
11. UPDATES TO THE NOTICE
12. HOW TO CONTACT US
13. SUMMARY OF THE INFORMATION WE COLLECT, USE AND SHARE

1. GEOGRAPHIC SCOPE OF THE NOTICE

The Services are operated out of the United States and are intended for users located in the Canada.  Please be aware that information you provide to us or that we obtain as a result of your use of the Services will be collected in and/or transferred to the United States and will be subject to U.S. law.

By using the Services and/or providing us with information, you consent to the transfer and/or processing of any information to and in the United States.

2. TYPES OF INFORMATION WE COLLECT FROM OR ABOUT YOU

When you interact with the Services, we collect information that directly identifies you (e.g., information that would allow someone to identify you or contact you, such as your full name, postal address, e-mail address, or telephone number), as well as information about your use of the Services for the purposes set out below (details of which are provided in the chart under the heading “Information We Collect, Use and Share” at the bottom of this Notice).  Below we describe the different types of information we collect from you and the devices you use when you interact with the Services, and how we collect it.

Information you provide to us:  Some of the Services may permit you to enter contact information and other information about yourself and others.  We collect and store any information you enter through the Services.  For example, you may provide:

• your name, mailing address, e-mail address, phone number, profile picture, birthday, or other information, such as when you register with our Services, create or edit your user profile, sign up to receive newsletters, or enter in a contest or sweepstakes;
• certain demographic information, such as your age, gender, income bracket, household information or information about your interests, lifestyle and hobbies when you participate in a survey or poll;
• information in postings, reviews and feedback, testimonials comments, or forums (such as chat rooms, message boards, or similar public forums) within the Services, and in non-public messages you send to other users of the Services;
• nutrition and dietary preference information when you search for recipes within the Services;
• when you register for events or for networking insight services such as education history, employment experience and business contact information.
• your first and last name, your address, and your credit card and billing information if you purchase a product at the Discovery Store or subscribe to one of Discovery’s paid Services; or
• your e-mail address, communications, and files when you send to us a message by e-mail, through our Customer Support portal, or through other communication services. We may also collect voice recordings of your interactions with our customer care.

Information we collect automatically from your devices:  When you interact with the Services, certain information about your use of the Services is automatically collected.  This information includes information about the devices used to access the Services, such as Internet Protocol (“IP”) address, your device ID and other unique device identifiers, advertising and app identifiers, mobile network information, information about how the device is interacting with our Services, hardware model, and the type and version of your device’s operating system or web browser.  We also collect information about how you use our Services, such as pages viewed and the order of such pages, content (including video content) or advertising you view within the Services; the length of time you interact with the Services; search queries entered within the Services; error logs; websites and other services you visit before and after visiting a Discovery site; information about the files you download, forms you complete or partially complete, whether you open an email and your interest with email content, and other similar information.  Much of this information is collected through cookies, web beacons, and other tracking technologies.  Please see our Technology Tracking Notice for further information, including your choices in relation to the use of these technologies.

Information from Social Media Networks and Other Third Parties: When you use certain features of the Services, you may give us permission to access information about you from services offered by third parties, including social media networks.  For example, you may choose to register on our websites by using a social media account, or you may use a social media function on our Services such as a “share” button.  Doing that allows us to obtain information from the social media platform.  That information could include your friends or contacts, profile picture, birth date, gender, people/sites you follow, or other profile-related information, as well as any other information you have opted to share. The information we obtain from social media networks depends on your account/privacy settings with those third parties and those third-parties’ privacy policies, so be sure to check those policies and to adjust your settings to meet your preferences.

We may also obtain information about you from other third-party sources, such as our partners and advertisers, interactive applications offered through our services (such as embedded video players), and commercially available sources such as data aggregators and public databases.  We may combine the information we receive from third parties with information we collect through the Services.

Location Information: We collect general information about your location through the Services, such as the city, province/territory, and/or postal code associated with your IP Address.  If you agree, we may collect more specific location information that is provided through the GPS functionality on your mobile device used to access the Services. That location information is used to present information and advertising that is of relevance to you in your geographic area and to allow you to take advantage of certain features of the Services such as tailoring live class schedules to your time zone or providing you with local grocery store options for recipe ingredient delivery.  If you grant permission for us to collect more specific GPS location information, you can disable such access through your mobile device settings.

Information You Provide About Others: If you send someone else a communication using the Services, such as sending content to a friend, the information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise in accordance with applicable legal requirements.  Please be aware that when you use any send-to-a-friend functionality on our Services, your e-mail address may be included in the communication you send.

3. HOW WE USE THE INFORMATION WE COLLECT

We may use the information we collect to provide and improve the Services; to communicate with you; to deliver advertising (if applicable); and to develop and provide additional products, features, and offerings, as explained in more detail below.

Provide the Services you request, including to maintain and service your account, for example to:

• Fulfill your requests for products, services, or information;
• Process your payments and ship your products;
• Enable your access to the Services and participation in special features of the Services, such as recipe boxes, surveys, polls, and message boards;
• Provide technical and other support, including to understand and resolve technical issues with the Services;
• Send you service-related communications;
• Display user-generated content; and
• Process your entries into sweepstakes, contests or promotions.

Communicate with you and provide customer service to support the Services, including to:

• Provide customer service support or respond to your inquiries, requests and comments;
• Send you electronic newsletters or enter you into sweepstakes or contests; and
• Provide you legal notices or other notices with respect the Services, including service-related communications.

Develop and improve the Services and personalize your experience with the Services, including to:

• Analyze patterns in the use of the Services, study site traffic, and understand customer needs and trends to improve our Services and develop new ones;
• Provide you with a customized product experience, including viewing and other content recommendations;
• Send you personalized newsletters, surveys, and information about products, services and promotions offered by us, our partners, and other organizations with which we work;
• Customize the content on the Services based on your activities and interests;
• Create profiles about you, including adding and combining information we obtain from third parties, which may be used for analytics, marketing and advertising; and
• Use inferences about your preferences and interests for any and all of the above purposes.

Provide our marketing and third-party advertising to you, including to:

• Send you newsletters, promotional e-mails, surveys, and information about products, services and promotions offered by us, our partners, and other organizations with which we work;
• Customize advertising that our third-party partners deliver on the Services (e.g., personalized third-party advertising);
• Create and update inferences about you and audience segments that can be used for targeted advertising and marketing on the Services, third party services and platforms, and mobile apps. We may also provide a hashed version of your email address or other information to a third-party service and platform provider for such purposes. To opt-out of the use of your information for such purposes, please send a request using any of the methods set out in the How You Can Contact Us section below;
• Create profiles about you, including adding and combining information we obtain from third parties, which may be used for analytics, marketing, and advertising; and
• Measure the placement, frequency, efficacy, and compliance of advertising and ad impressions.

Security, Fraud, and Legal Compliance, including:

Monitor prevent, and detect fraud, such as through verifying your identity;

• Combat spam or other malware or security risks;
• Monitor, enforce, and improve the security of our Services;
• Comply with any applicable procedures, laws, and regulations, subpoenas, governmental requests or legal process, or in connection with a legal investigation, if in our good faith opinion such is required or permitted by law; and
• Establish, exercise, or defend our legal rights (e.g., to enforce compliance with our Terms of Use, Visitor Agreements, Privacy Policies, or other contracts or legal rights).

Please note that all of the information we collect about you may be combined together in order to facilitate all of the above purposes.

4. WHEN WE SHARE INFORMATION

We may share the information we collect as described below and supplemented by our Tracking Technologies Notice.  We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein and subject to any choices you have made.

Third-party service providers: We engage third-party service providers to perform a variety of services and functions on our behalf, such as customer support, administering our promotions, marketing or promotional assistance, data analytics, online advertising, technology services and platforms, processing payments, and other services. Your personal information may be maintained and processed by Discovery and its affiliates and third-party service providers in the US, Canada or other jurisdictions. In the event personal information is transferred to the US or other foreign jurisdictions, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws. Our service providers are given the information they need to perform their designated functions, and are not authorized to use or disclose personal information for their own marketing or other purposes.

The Discovery family of companies:   We may share information about you within the family of Discovery companies, including our subsidiary and affiliated companies and joint venture partners, to provide and improve our products and services, as well as to provide you with information about products or services that may interest you.

Sweepstakes, contests & promotions:  When you register or enter a promotion, sweepstakes, or contest through our Services, we may share the information you provide for such purposes with authorized third-party service providers (as described above), participating sponsors, and advertising partners.  Further, by entering any promotion, you are agreeing to the official rules that govern that promotion, which may require you to take certain actions, including, except where prohibited by law, allowing Discovery and/or the sponsor(s) of the promotion to use and publicly release your name, voice, and/or likeness in advertising or marketing associated with the promotion.  Please review the relevant promotion, sweepstakes, or contest rules for more information.

Business partners:  We may share information with third parties with whom we have business relationships, such as our co-promotional partners, advertisers, ad networks, and data marketing services, for purposes such as offering products and services that may interest you.

Business transfer:  In the event we go through a business transition such as a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, or a diligence process in connection with a potential business transaction, the information we collect and maintain may be disclosed, sold, or transferred as part of that transaction.  If such transfer is subject to additional restrictions under applicable laws, we will comply with such restrictions.

Legal requirements and protection of Services and users: We and our service providers may disclose the information we collect where we have a good faith belief that such disclosure is: (a) required or permitted by law (or to respond to subpoenas, warrants, government requests, or similar process served on us), which may include lawful access by Canadian, US or other foreign governmental authorities, courts or law enforcement agencies; (b) pursuant to our DMCA notice and take-down policy and procedures; and/or (c) necessary to protect or defend our legal rights or property, our Services, you, or other third parties, or ensure the safety and security of our Services, systems, and of our customers or the general public.

With your consent:  We may share or disclose information about you if you ask or authorize us to do so, including by intentionally interacting with third parties on our sites.  Additionally, when you choose to share information in a public forum, that information may be seen or collected by anyone, including third parties that do not adhere to our Privacy Notice.  We are not responsible for events arising from the distribution of any information you choose to share publicly through our Services.

Aggregate information:  We may aggregate and/or de-identify information such that it is no longer linked to you or your device.  This Notice does not limit our ability to disclose aggregated or de-identified information that is not linked to you.   We may use and disclose such information to our partners, advertisers, and any other third parties in our discretion.

5. CHOICES YOU HAVE REGARDING THE COLLECTION, USE, AND SHARING OF INFORMATION

You have many choices regarding how we use and share your information.  These choices are described in more detail below.

Subscription and Registration Services:  The Services may include subscription and registration management tools that allow you to make changes regarding your preferences for receiving communications. Regardless of whether these tools are available through the Services, you may contact us as at canada_privacy@discovery.com if you: (a) have questions or comments about this Notice; (b) wish to make corrections to the information you have provided to us (for more information see the heading “Your Rights Regarding Your Personal Information” below); (c) want to opt-out from receiving future commercial correspondence, including e-mails, from us (we may continue to send you transactional messages such as responding to your inquiries or notices of updates to this Notice); or (d) do not want us to share information that identifies you with third parties for such third parties’ direct marketing purposes.

We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable.  Please note:

• you may be required to verify your identity to make certain changes;
• we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Services;
• it is not always possible to completely change, remove, or delete all information about you from our databases for legal and other reasons; and
• we generally do not remove public postings you may have made on the Services, such as in forums or blogs.

E-mail communications:  In connection with certain features on the Services, we may allow you to set your preferences for receiving e-mail communications from us (such as agreeing to some communications but not others).  In other instances, you may “opt out” of receiving future commercial e-mail communications from us by clicking the “unsubscribe” link or following the other instructions included at the bottom of most e-mails we send, provided, however, we reserve the right to continue to send you transactional e-mails, such as customer service communications and shipping confirmations.

Targeted advertising:  To find out more about our advertising and how to opt out of receiving interest-based advertising from companies that participate in the Digital Advertising Alliance, please see our Tracking Technologies Notice..

Mobile device location information:  If you access the Services through a mobile device and you do not want your device to provide us with specific, GPS location-tracking information, either do not agree to allow your device to share this information with us or disable the GPS or other location-tracking functions on your device. Your device manufacturer should provide instructions on how to disable GPS or other location-tracking functions.  If you initially consent to the collection of location information, you can subsequently stop our collection of location information at any time by changing the preferences on your mobile device or by uninstalling the application from your mobile device.

6. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES

Like many companies, we use cookies and other tracking technologies on our Services. For detailed information about the tracking technologies we use, how we use those technologies, and additional options you have regarding the use of those technologies, please visit our Tracking Technologies Notice.  Additionally, as more fully explained in that Tracking Technologies Notice, your browser or device may include “Do Not Track” functionality.  Our information collection and disclosure practices, and the choices that we provide, will continue to operate as described in this Notice and the related Tracking Technologies Notice, whether or not a Do Not Track signal is received.

7. HOW WE PROTECT CHILDREN’S INFORMATION

Discovery Services are generally directed to adults and not intended for use by children under the age of thirteen (13), we do not allow children to provide their personal information on these Services, and we will delete such information in a reasonable period of time if we become aware of it.  In some limited cases, Discovery does offer Services that are intended for use by children under thirteen (13); please see the privacy notices posted on those services for more information.  If you have any questions about our practices with respect to children’s privacy or to request that we delete personal information provided by your child, please contact us at canada_privacy@discovery.com.

8. HOW WE MAINTAIN AND SECURE THE INFORMATION WE COLLECT

We maintain the information we collect for as long as necessary to provide the Services, for so as long as reasonably required to satisfy the purpose for which you submitted the information or our business purposes, or as required by law.

We take technical, administrative and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.

If you create an account or register with any of our Services, you are responsible for maintaining the secrecy of your password at all times.

9. THIRD-PARTY SITES, SERVICES, AND FEATURES

Our Services may contain links to third-party websites (e.g., online stores that offer products for purchase), third-party plug-ins (e.g., social-sharing buttons), and third-party features (e.g., banner advertisements).  These third-party services may collect information from or about you when you interact with them, and in some cases, they may track your activity, including through the use of cookies or other tracking technologies, without you needing to interact with them. We are not responsible for the content or practices of such third parties, and their collection, use, and disclosure of your information will be subject to their privacy policies, and not this Notice. We urge you to read the privacy and security policies of these third parties.

10. YOUR PRIVACY RIGHTS

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, as well as to revoke consent, subject to certain exceptions prescribed by law. To request access to your personal information or revoke your consent to certain types of processing of personal information (which may result in deletion of data), please submit your request using the following intake form:

Canada Access & Deletion Requests

To request updating and corrections of inaccuracies in such personal information email us at canada_privacy@discovery.com or write to us at the contact information set out below. We may request certain personal information for the purposes of verifying your identity when making a request relating to your personal information records.

11. UPDATES TO THE NOTICE

We may change this Notice from time to time as our services, technology, and legal obligations change.  If we make changes, we will post the updated Notice and revise the “Last Updated” date.  Any changes will be effective immediately upon posting of the revised Notice, and your continued use of the Services after that date will indicate your consent to any changes, unless applicable law requires us to provide another form of notice and/or seek your agreement to such changes.

12. HOW TO CONTACT US

For any questions or complaints regarding this Notice or Discovery privacy practices, including the manner in which we or our service providers treat your personal information, please contact  Data Protection Officer   at:  canada_privacy@discovery.com

SUMMARY OF THE INFORMATION WE COLLECT, USE AND SHARE

This following chart provides information about the categories and types of personal information that we collect, the purposes for which we use the information, the sources of the information, and the categories of third parties to whom we disclose the information for business purposes.